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Stories

Faced with a rising need for mental health and substance misuse care, Lakeview Center has grown with our community since 1954. Each year, we serve more than 29,000 adults and children in Escambia, Santa Rosa, Okaloosa and Walton counties.

Some of these stories of growth and success – for our team members and those we serve – are below.

All interview requests must be made through the Marketing and Communications department. For assistance, please call 850-503-8164 or e-mail [email protected] or [email protected].

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Shannon Spann named Lakeview Center Team Member of the Quarter

Working in the CHIPS therapeutic foster care program is demanding even in the best of times, but during the holiday season, the challenges multiply. This past December, when multiple team members were out, Shannon Spann, CHIPS clinical manager, stepped up in an extraordinary way, ensuring that every child and foster family continued receiving the care […]

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From survivor to advocate: Alicia Tappan fights against human trafficking

As a survivor of human trafficking, Alicia Tappan embodies resilience, strength, and unwavering determination. Her journey led her to launch Survivor-Led Solutions, a nonprofit dedicated to empowering human trafficking survivors. Because exposure to the trauma of human trafficking can lead to mental health and substance misuse, Alicia’s expertise and first-hand experience in trauma-informed care make […]

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Kim McQuaig has been named Lakeview Center Team Member of the Year

Kim McQuaig, family support technician, has been named Lakeview Center’s Team Member of the Year. With 18 years of experience, her passion for helping families navigate difficult circumstances shines through in every interaction. Kim provides in-home services to families referred by the Department of Children and Families (DCF), working to prevent cases of child abuse and […]

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Laura Goodall-Brown has been named LifeView Group Team Member of the Year

Laura Goodall-Brown, HR-IS manager, has been named LifeView Group Team Member of the Year! Laura plays a crucial role in maintaining the integrity of our team member data and ensuring our HR systems run efficiently. Her dedication and leadership have made a lasting impact on our organization. Laura sought a career with LifeView Group because […]

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Autumn McAllister named OCHIP Member of the Year

Autumn McAllister, director of emergency services at Lakeview Center, has been recognized as the Okaloosa Community Health Improvement Partnership (OCHIP) Member of the Year for her dedication to improving community health initiatives. OCHIP, a program led by the Florida Department of Health in Okaloosa County, brings together local organizations, health care providers and community leaders […]

Rita Grandberry’s foster care journey

A heart for healing: Rita Grandberry’s foster care journey

Rita Grandberry’s foster care journey is nothing short of remarkable. With a history of fostering that began over 30 years ago, Rita’s passion for giving back stems from deeply personal experiences. After her 21-year-old son was tragically murdered, she turned to foster care as a way to heal and honor his memory. “Someone took a […]

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Buona Fortuna Lodge supports Lakeview Center’s crisis mental health care

Pensacola, Fla. (Feb. 6, 2025) – Buona Fortuna Lodge in Pensacola awarded Lakeview Center a $1,000 grant. This generous donation will help support crisis mental health needs from Escambia to Walton County – particularly Lakeview Center’s Mobile Response Team (MRT). MRT offers 24/7 crisis intervention and support, providing telephone triage or coming to callers for […]

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Growing professionally: Melissa Caraway

For Melissa Caraway, what started as a detour from her original career path became a lifelong passion. Lakeview Center’s Special Populations Network (SPN) operations director reflects on a remarkable 31-year journey shaped by compassion, teamwork and a commitment to those who need it most. Melissa’s path to Lakeview Center began unexpectedly. “I went to college […]