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Crisis and emergency care

Mobile Response Team

Lakeview Center’s Mobile Response Team (MRT) meets people where they are—at home, school, work, or in the community—during a mental health crisis.

Our MRT services include:

  • 24/7 mental health crisis support
  • Telephone triage or in‑person response within 60 minutes
  • Support for individuals, families, schools, law enforcement, and emergency rooms
  • Trauma‑informed, person‑centered care

If you or someone you know is in a crisis and would like to speak with a mental health provider by phone or in-person – coming to your location – please call 850-281-5334 or 866-517-7766 for the Mobile Response Team.

 

 

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Teen in crisis

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Central receiving facility

Lakeview Center’s Central Receiving Facility (CRF) is the designated entry point for adults in Escambia and Santa Rosa counties who are experiencing a mental health crisis and may need a Baker Act screening.

At the CRF, individuals are assessed and quickly connected to the most appropriate follow‑up care, including:

  • Community‑based mental health services
  • Outpatient treatment
  • Residential or inpatient care

Our multidisciplinary team includes peer support specialists, nurses, physicians, psychologists, nurse practitioners, and behavioral health professionals.

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Short-term residential treatment

For individuals who need additional stabilization before returning to the community, Short‑Term Residential Treatment (SRT) provides structured, supportive care following a mental health crisis.

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Crisis stabilization unit

Individuals requiring inpatient care after screening may receive treatment at Lakeview Center’s 30‑bed Crisis Stabilization Unit (CSU) or be transported to a local hospital, based on availability and client preference.

The CSU provides:

  • Short‑term inpatient psychiatric care
  • Stabilization during acute mental health crises
  • Safe transition planning to next‑level services
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Addiction receiving facility (detox)

Mental health crises often occur alongside substance use. Lakeview Center’s Addiction Receiving Facility offers safe, medically supervised detoxification for individuals experiencing withdrawal.

Our trained behavioral health professionals provide:

  • Evaluation for co‑occurring mental health and substance use disorders
  • Withdrawal management in a supportive environment
  • Seamless connection to ongoing addiction and mental health treatment
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Compassionate crisis care you can count on

Lakeview Center is Northwest Florida’s most comprehensive behavioral health provider, offering rapid response, expert care, and clear pathways to recovery for individuals in crisis.

If you or someone you know needs immediate mental health support, help is available right now.

  • Call 911 for life‑threatening emergencies
  • Or contact Lakeview Center’s crisis services to get help immediately