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Crisis and emergency care

Mobile Response Team

During a mental health crisis, Lakeview Center’s Mobile Response Team (MRT) meets people where they are—at home, school, work or in the community across Northwest Florida.

Our MRT services include:

  • 24/7 mental health crisis support
  • Telephone triage or in‑person response within 60 minutes
  • Support for individuals, families, schools, law enforcement and emergency rooms
  • Covering Escambia, Santa Rosa, Okaloosa and Walton counties

If you or someone you know is in a crisis and would like to speak with a mental health provider, please call 866-517-7766 or 850-281-5334 for the Mobile Response Team.

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Mobile Response Team Case Manager Gary Doyle

central receiving facility - helpful nurse

Central receiving facility

Lakeview Center’s Central Receiving Facility (CRF) serves adults in Escambia and Santa Rosa counties who are experiencing a mental health crisis and may need a Baker Act or Marchman Act screening.

At the CRF, individuals are assessed and quickly connected to the most appropriate level of follow‑up care, including:

  • Residential or inpatient care
  • Community‑based mental health services
  • Outpatient treatment

Our multidisciplinary team includes peer support specialists, nurses, physicians, psychologists, nurse practitioners and behavioral health professionals.

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crisis stabilization unit - compassionate hands

Crisis stabilization unit

Lakeview Center’s Crisis Stabilization Unit (CSU) provides inpatient psychiatric care for those who need additional support beyond initial crisis evaluation.

At our CSU, clients can access:
  • Short‑term inpatient psychiatric care
  • Stabilization during acute mental health crises
  • Safe transition planning to next‑level services
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Man looking down while talking to mental health counselor

Addiction receiving facility (detox)

When mental health crisis occurs alongside substance use, Lakeview Center’s Addiction Receiving Facility offers safe, medically supervised detoxification for individuals experiencing withdrawal symptoms.

Our trained behavioral health professionals provide:

  • Help managing withdrawal symptoms in a supportive environment
  • Evaluation for co‑occurring mental health and substance use disorders
  • Seamless connection to ongoing addiction and mental health treatment
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Nurse comfortingly puts hand on male patient's shoulder

Short-term residential treatment

For individuals who need additional stabilization before returning to the community, Short‑Term Residential Treatment (SRT) provides structured, supportive care following a mental health crisis.

In SRT, individuals receive comprehensive, team-based care while building skills for long-term recovery, including:

  • Individual and group counseling
  • Daily therapeutic and life-skills activities
  • Goal setting and discharge planning
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Compassionate crisis care you can count on

As Northwest Florida’s most comprehensive behavioral health provider, Lakeview Center connects those in mental health crisis with rapid response, specialized care and clear pathways to recovery.

If you or someone you know needs immediate mental health support, help is available right now.