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Mobile Response Team

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In a crisis situation, knowing who to call is important. Lakeview Center behavioral health services has a few options depending on your need.

The Lakeview Center Mobile Response Team (MRT) serves Escambia, Santa Rosa, Okaloosa and Walton counties. MRT provides 24/7 intervention and support and is available to respond within 60 minutes via telephone triage or in-person. We can come to you. In addition to helping individuals, we partner with local law enforcement, schools, emergency rooms and other providers. MRT also provides after-care to ensure a smooth transition to the appropriate support services, such as substance misuse treatment, psychiatric care, trauma counseling and support for victims of crime. The three goals of this team are:

  1. Reduce trauma.
  2. Prevent unnecessary hospitalizations.
  3. Divert individuals from emergency departments or the juvenile justice/criminal system.
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There are options for seeking help depending on the situation:

Option 1:

  • A person is experiencing a behavioral health crisis and is willing to accept assistance.
  • A person is expressing suicidal thoughts.
  • A person is experiencing severe stress that results in a significant decline in functioning.

In any of these instances, call 866-517-7766.

Option 2:

  • A person has attempted or is in immediate risk of attempting/completing suicide.
  • A person is at immediate risk for aggression, violence or has committed a crime.
  • A person is in need of medical attention.

In any of these instances, call 911.

Option 3:
The nationwide dialing code 988 went into effect on all devices on July 16, 2022. Call 988 when someone is experiencing mental health-related distress – thoughts of suicide, mental health or substance use crises. The number operates through the National Suicide Prevention Lifeline’s network of more than 200 crisis centers across the country.

For Mobile Response Team program questions or assistance, call 866-517-7766.

In addition, the Baker Act is Florida’s mental health law.

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This community-based service focuses on caring for behavioral health needs while ensuring public safety.

The team provides support to youth, adults and families who are showing signs of mental health issues that threaten stability within the home, school or community settings. Symptoms may include, but are not limited to:

  • Anger
  • Self-injury
  • Suicidal or homicidal thoughts or behavior
  • Extreme parent/child conflict
  • Seeing or hearing things
  • Depression or anxiety
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