Mobile Response Team
In a crisis situation, knowing who to call is important. Lakeview Center behavioral health services has a few options depending on your need.
Lakeview Center’s MRT provides a 24/7 support hotline for those experiencing a mental health crisis in Escambia, Santa Rosa, Okaloosa, and Walton counties. MRT is available to help either over the phone or by coming to you in-person when needed. In addition to serving individuals, MRT partners with local law enforcement, schools, emergency rooms and other providers. MRT also provides after-care to ensure a smooth transition to the appropriate support services, such as substance misuse treatment, psychiatric care, and trauma counseling.
By coming to you and lowering access to care, MRT strives to prevent unnecessary hospitalizations due to mental health crises, divert individuals from emergency departments or the juvenile justice/criminal system, maintain public safety and ultimately reduce trauma for those we serve.
There are options for seeking help depending on the situation:
Option 1:
- A person is experiencing a behavioral health crisis and is willing to accept assistance.
- A person is expressing suicidal thoughts.
- A person is experiencing severe stress that results in a significant decline in functioning.
In any of these instances, call 866-517-7766.
Option 2:
- A person has attempted or is in immediate risk of attempting/completing suicide.
- A person is at immediate risk for aggression, violence or has committed a crime.
- A person is in need of medical attention.
In any of these instances, call 911.
Option 3:
The nationwide dialing code 988 went into effect on all devices on July 16, 2022. Call 988 when someone is experiencing mental health-related distress – thoughts of suicide, mental health or substance use crises. The number operates through the National Suicide Prevention Lifeline’s network of more than 200 crisis centers across the country.
For Mobile Response Team program questions or assistance, call 866-517-7766.
In addition, The Baker Act is Florida’s mental health law.
This community-based service focuses on caring for behavioral health needs while ensuring public safety.
The team provides support to youth, adults and families who are showing signs of mental health issues that threaten stability within the home, school or community settings. Symptoms may include, but are not limited to:
- Anger
- Self-injury
- Suicidal or homicidal thoughts or behavior
- Extreme parent/child conflict
- Seeing or hearing things
- Depression or anxiety
